Privacy Policy

1. Who We Are

Qumash Lab is a custom clothing manufacturer based at 219 RB Main Talinwala Road, Faisalabad, Pakistan. This policy explains what information we collect through qumashlab.com, how we use it, and the choices you have. By using this website you agree to the practices described here.

2. Information We Collect

Information you give us directly: when you request a quote, contact us, subscribe to updates, or apply for a job, we collect the details you submit — typically your name, email address, phone or WhatsApp number, company name, country, and the details of your project or application.

Information collected automatically: like most websites, we receive standard technical data such as your IP address, browser type, device information, the pages you visit, and how you arrived at our site. This is collected through cookies and similar technologies, including analytics and advertising tools such as Google Analytics and the Meta Pixel.

3. How We Use Your Information

We use your information to respond to quote requests and enquiries, prepare samples and orders, communicate with you by email or WhatsApp, improve our website and services, and measure the performance of our marketing. Where you have contacted us about manufacturing, we may follow up about your project.

We do not sell your personal information to third parties.

4. Sharing Your Information

We share information only with service providers who help us operate — such as website hosting, email delivery, messaging (e.g. WhatsApp), shipping and logistics partners for orders, and analytics or advertising platforms (e.g. Google, Meta) — and only to the extent needed to provide those services, or where required by law.

5. Cookies

Cookies help the site function and help us understand how visitors use it. You can control or delete cookies through your browser settings; disabling them may affect some site features. Analytics and advertising cookies are used to measure traffic and the effectiveness of our campaigns.

6. Data Retention & Security

We keep enquiry and order information for as long as needed to serve you and meet legal or accounting requirements, then delete or anonymize it. We use reasonable technical and organizational measures to protect your information, though no method of transmission over the internet is completely secure.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of marketing communications at any time. To exercise any of these rights, email us at info@qumashlab.com and we will respond promptly.

8. International Visitors

We serve clients worldwide, including in the USA, UK, and EU. By submitting information through this site you understand it will be processed in Pakistan and by the service providers described above.

9. Changes & Contact

We may update this policy from time to time; the latest version will always be published on this page. Questions about this policy or your data can be sent to info@qumashlab.com.